Privacy Notice

Realm operates SEOBestie and is the data controller for the personal data described here, meaning we decide how and why it is used.

Data we collect and why

• Account details (name, email, login credentials) — to create and run your account (contract).
• Store information you give us (business name, website address, product files, photos, video prompts) — to run audits, write copy and make videos (contract).
• Support messages — to help you (contract, legitimate interests).
• Usage data, device identifiers and IP address — to keep the service secure, prevent fraud and improve it (legitimate interests).
• Marketing preferences — only to send updates if you agree (consent).

Who we share data with

• Service providers that host and run the service, including hosting, database and AI processing providers.
• Paddle, our Merchant of Record, for selling the product, managing subscriptions, payments, tax compliance and invoicing.
• Professional advisers such as lawyers and accountants.
• Authorities where the law requires it.

How long we keep it

We keep personal data while your account is active and as needed to meet legal obligations, then delete or anonymise it.

Your rights

Depending on where you live, you can ask to access, correct, delete, restrict or export your data, object to how we use it, or withdraw consent. You can also complain to your local data protection authority. Contact us and we will reply within one month.

Security

We use appropriate technical and organisational measures, including encryption in transit and access controls.

International transfers

Our providers may process data outside your country. Where required, we rely on safeguards such as Standard Contractual Clauses.

Cookies

We use only essential cookies and local storage needed to sign you in and run the service. We do not use advertising cookies.